1. Just Vertical Help Centre
  2. Shipment, Damages, & Missing Parts

Received the Wrong Item/Product

We apologize for the inconvenience and will fix it right away.

If you have received the wrong item/product, please email us at support@justvertical.com 
1) Your order number 
2) The name of the item you had received 
3) The name of item you had originally ordered 

We will get back to you as soon as possible but no longer than 48 hours and fix it right away.