Just Vertical Help Centre
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Questions about the AEVA and EVE
Plant Growth Troubleshooting
Mold/Salt buildup
Wilted Plants
Nutrients
Plant Watering
Germination
Plant Care
Algae
Pets
Insects
pH Levels and EC
Questions about the AEVA and EVE
Dimensions
Set up
Hardware
Power Usage
Plants
Growth Medium
Technology
Safety
Fertilizer
Support
Watering
Difference between them
Shipping
Warranty/Order Cancellation
Sustainability
Price
Discounts
Questions about Seed Pods
Grow my own seeds
Organic/GMO free
Shelf life
Reaching out to a Live Agent
Hardware Troubleshooting
Shipment, Damages, & Missing Parts
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Just Vertical Help Centre
Questions about the AEVA and EVE
Plant Growth Troubleshooting
Mold/Salt buildup
Wilted Plants
Nutrients
Plant Watering
Germination
Plant Care
Algae
Pets
Insects
pH Levels and EC
Questions about the AEVA and EVE
Dimensions
Set up
Hardware
Power Usage
Plants
Growth Medium
Technology
Safety
Fertilizer
Support
Watering
Difference between them
Shipping
Warranty/Order Cancellation
Sustainability
Price
Discounts
Questions about Seed Pods
Grow my own seeds
Organic/GMO free
Shelf life
Reaching out to a Live Agent
Hardware Troubleshooting
Shipment, Damages, & Missing Parts
Questions about the AEVA and EVE
Considering purchasing? Just Want to know more, this is for you!
What comes in one order for the AEVA or the EVE - missing parts?
Where can I contact customer service?
Dimensions
What are the dimensions of the EVE?
What are the dimensions of the AEVA?
Set up
How do you set up the AEVA and the EVE?
Is the product easy to put together?
What comes in one order for the AEVA or the EVE?
Where can I put the AEVA and the EVE?
Is there an instructional video to help me with the setup?
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Hardware
What wood is used in the units?
How loud is the AEVA/EVE?
What kind of electrical outlet do I need?
Power Usage
How much electricity do the AEVA and EVE use?
How Much Light Do the Plants Need?
Plants
Can I change the seeds included in the starter pack?
What can I grow?
If I order seeds do the plugs come with it?
How long will seeds and peat moss plugs last If I don't use them right away?
How do I give seeds the best chance to germinate?
How many plants can I plant at the same time?
Can I use my own seeds?
How much food can I grow?
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Growth Medium
Do I need soil?
Technology
What is hydroponics?
Safety
The AEVA and the EVE will be in an open space. What about pesticides?
Fertilizer
What about fertilizers?
Can I use Aqua Vega or Aqua Flores with both fruiting and non-fruiting plants?
Support
Where Can I Find the User Manuals?
Watering
How to Clean Your Garden
How much water do the AEVA and the EVE need?
Difference between them
What is the difference between the AEVA and the EVE?
Shipping
Do you ship to countries other than Canada and the US?
How are the products shipped?
What do shipping timelines look like for all products?
How long does it take to receive an order?
Warranty/Order Cancellation
How do I change my order?
What if I want to cancel my order before it ships?
What kind of warranty do you offer?
Sustainability
How much water can I save in comparison to conventional farming?
Packaging is a huge problem, how do you solve that?
Price
What is the price of Just Vertical products
Discounts
Do you have any promotions available currently?