Just Vertical Help Centre
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Questions about the AEVA and EVE
Plant Growth Troubleshooting
Mold/Salt buildup
Wilted Plants
Plant Watering
Questions about the AEVA and EVE
Dimensions
Set up
Hardware
Power Usage
Plants
Growth Medium
Technology
Safety
Fertilizer
Support
Watering
Difference between them
Shipping
Warranty/Order Cancellation
Sustainability
Price
Discounts
Questions about Seed Pods
Grow my own seeds
Purchasing seeds
Organic/GMO free
Shelf life
Reaching out to a Live Agent
Hardware Troubleshooting
Shipment, Damages, & Missing Parts
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Just Vertical Help Centre
Questions about the AEVA and EVE
Plant Growth Troubleshooting
Mold/Salt buildup
Wilted Plants
Plant Watering
Questions about the AEVA and EVE
Dimensions
Set up
Hardware
Power Usage
Plants
Growth Medium
Technology
Safety
Fertilizer
Support
Watering
Difference between them
Shipping
Warranty/Order Cancellation
Sustainability
Price
Discounts
Questions about Seed Pods
Grow my own seeds
Purchasing seeds
Organic/GMO free
Shelf life
Reaching out to a Live Agent
Hardware Troubleshooting
Shipment, Damages, & Missing Parts
Questions about the AEVA and EVE
Considering purchasing? Just Want to know more, this is for you!
Where can I contact customer service?
Dimensions
What are the dimensions of the EVE?
What are the dimensions of the AEVA?
Set up
How long do the lights stay on?
What comes in one order for the AEVA or the EVE?
Where can I put the AEVA and the EVE?
Is the product easy to put together?
How much light is needed?
Is there an instructional video to help me with the setup?
How do you set up the AEVA and the EVE?
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Hardware
How loud is the AEVA/EVE?
What kind of electrical outlet do I need?
What wood is used in the units?
Power Usage
How much electricity do the AEVA and EVE use?
Plants
How much food can I grow?
Can I use my own seeds?
How many plants can I plant at the same time?
How long will seed pods last if I don't use them right away?
How do I give seeds the best chance to germinate?
If I order seed pods do the seed plugs come with it?
What can I grow?
Can I change the seeds included in the starter pack?
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Growth Medium
Do I need soil?
Technology
What is hydroponics?
Safety
The AEVA and the EVE will be in an open space. What about pesticides?
Fertilizer
What about fertilizers?
Can I use Aqua Vega or Aqua Flores with both fruiting and non-fruiting plants?
Support
Where Can I Find the User Manuals?
Watering
How to Clean Your Garden
How much water do the AEVA and the EVE need?
Difference between them
What is the difference between the AEVA and the EVE?
Shipping
What do shipping timelines look like for all products?
How long does it take to receive an order?
How is the product shipped?
Do you ship to countries other than Canada and the US?
Warranty/Order Cancellation
What if I want to cancel my order before it ships?
How do I change my order?
What kind of warranty do you offer?
Sustainability
Packaging is a huge problem, how do you solve that?
How much water can I save in comparison to conventional farming?
Price
What is the price of Just Vertical products
Discounts
Do you have any promotions available currently?
