This article discuss different cases of why your unit is leaking and its solutions.
If there is leaking from the base or stem of a plant that is drooping put in a plant stake and push the plug further down into the pod.
If the water is leaking from the inside pipe, check the supply line and see if it is secured - either a Y pipe or a T pipe located in the cabinet and is where all 3 connections meet.
The mass of the roots can also affect leaking, check for your plant roots. It is important to trim your roots at least once a month.
You can prevent leaking by switching the placement of the plants, the bigger plants on the bottom of the unit and smaller plants at the top.
If there is significant leaking out the bottom two plant sites it means that the drain is clogged, use the drain clog remover tool to remove any debris or clogs in the pipe.
If none of the above solutions solve your problem please reach out to us directly: support@justvertical.com including photos of your unit.