What do shipping timelines look like for all products?

This article gives information on shipping timelines from ordering products to the final delivery date.

Order Processing:
Orders are processed at our facility in London, Ontario, Canada. Our partner carrier will reach out to coordinate a delivery time that works for you. The order will then get picked up by our carrier Western Logistics for Canadian customers (and with Second Closet for customers in the GTA) or Deliveright (for our U.S. customers). EVE orders are being delivered by UPS.

Delivery:
Orders will ship from our facilities to our carriers within 3 weeks from the date of your order.

AEVA orders:

NOTE: Due to significant demand, all AEVA units are back-ordered until December. If you purchase a new AEVA today, the arrival date of your new unit will be in New Year.


Within the Greater Toronto Area (GTA) your unit will be delivered by Second Closet. You will receive an email from Second Closet within 7 business days from the day your unit leaves our facility to schedule a delivery date and time.

Throughout the rest of Canada, your unit will be delivered by Western Logistics. Delivery can take anywhere from 7 to 14 business days from the day your unit leaves our facility. Western Logistics will call you to schedule a delivery time and date.

In the United States, your unit will be delivered by Deliveright. Deliveright will contact you within 14 business days to schedule a delivery time and date.

EVE orders:

NOTE: Due to significant demand, all EVE units are back-ordered until December. If you purchase a new EVE today, the arrival date of your new unit will be in the New Year.


Across Canada and the United States, your unit will be delivered by UPS.

Delivery times are dependent on your proximity to our manufacturing facility in London, Ontario, Canada. Delivery times can vary between 5 business to 14 business days.

Once UPS has received your order, you will receive a tracking code so you can track the delivery of your unit to your shipping address.


The AEVA and EVE come fully assembled.
Simple to use and hassle-free, the AEVA will be dropped off at the front of your door. Simply find a place for it and start growing. As for the EVE, simply put the 4 legs and you’re all set!

How we ensure the safety of our products during COVID-19:
At Just Vertical, your safety is our priority, which is why we are taking the following steps to ensure our products are safely delivered to you: