1. Just Vertical Help Centre
  2. Shipment, Damages, & Missing Parts

Have Not Received the Products - Shipping Delay?

We apologize that there may be a shipping delay. This article explains what might be happening with your product.

First check out our article on:
What do shipping timelines look like for all products?

If there happens to be discrepancies, contact us either via live chat or at support@justvertical.com with:
1) Your order number
2) What item(s) that you are waiting on to receive 

Our amazing support team will get back to you as soon as possible but no longer than 48 hours.